Upswello vs RepairDesk: Which repair shop software fits your shop?
A side-by-side comparison of pricing, payments, parts, and daily workflow.
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| Feature | Upswello | RepairDesk |
|---|---|---|
| Pricing | ||
| Price for a 5-user shop | $69/month | $99/month ($79 billed annually) |
| Per-ticket fees | None | None on paid plans |
| Payments | ||
| Payment processing | Yes (Upswello Pay) | Yes |
| Tap-to-pay | On iPhone or with a card terminal | Card terminal |
| Parts and inventory | ||
| Preloaded parts catalog | 20,000+ parts with pricing | No |
| Supplier pricing integrations | Major suppliers | Major suppliers |
| Side-by-side price comparison | Yes, with a daily reorder list | No |
| Order parts from suppliers in app | Not yet | Yes, through an add-on |
| Operations | ||
| Estimates | Yes | Yes |
| Multi-location | Yes | Yes |
| Team management | Time cards, shift scheduling, automated bonus tracking | Time clock and employee management |
| Accounting | Built-in tools and month-end report export | Integrations with QuickBooks and Xero |
| Reviews and AI | ||
| Automatic review requests by SMS | Yes | Yes |
| Automatic review replies | Yes. 4 and 5 star reviews get a same-day reply, and low ratings email you instantly | No |
| AI team | AI pricing analyst and inventory manager. Marketing, finance, and diagnostics specialists coming soon | AI receptionist add-on |
| Platform | ||
| Mobile app | iOS now, Android coming soon | No |
Pricing
Upswello's Shop Core plan is $69 a month for up to five users. RepairDesk's comparable Essential plan is $99 a month for five users, or $79 a month billed annually. Upswello's entry plan, Solo Starter, is $49 a month for up to two users, while RepairDesk's plans start at five users. At the top end, Upswello Growth is $129 a month with unlimited users, and RepairDesk Growth is $149 a month for 8 users per location. RepairDesk's annual discount narrows the gap, so compare using the billing term you will actually use. Subscription prices on this page exclude card processing fees on both platforms.
Parts and pricing
Upswello loads 20,000+ parts with pricing from global suppliers when you set up, so a new shop skips weeks of data entry. Both platforms connect to major suppliers for pricing. Upswello puts those prices side by side and turns your low-stock items into a daily reorder list, so you can see the best price for each part at a glance. In-app supplier ordering is not available in Upswello yet. RepairDesk offers ordering through an add-on. Upswello's AI pricing analyst and inventory manager help with pricing and stock decisions.
See how parts shopping worksSee how catalog setup works
As of September 30, 2026, RepairDesk does not include a preloaded parts catalog or a side-by-side supplier price comparison.
Payments and checkout
Both platforms help you take card payments. Upswello Pay works with tap-to-pay on an iPhone or with a connected card terminal. RepairDesk is built around a card terminal.
Reviews and customer communication
Both platforms can text customers to request a Google review automatically. Upswello also replies to 4 and 5 star reviews automatically the same day and emails you right away when a low-rated review comes in, so you can respond personally.
As of September 30, 2026, RepairDesk does not automatically reply to Google reviews.
Team management and AI
Upswello includes time cards, shift scheduling, and automated bonus tracking for your team, plus cash till tracking. RepairDesk includes time clock and employee management tools. Upswello's AI team currently includes a pricing analyst and an inventory manager, with a marketing specialist, financial officer, and diagnostics expert coming soon.
Who should choose which
Choose Upswello if:
- You want a lower subscription price for a five-user shop.
- You want supplier prices side by side and a daily reorder list.
- You want inventory set up in minutes from a preloaded catalog.
- You want automatic review requests and replies.
- You want time cards, scheduling, and bonus tracking in one place.
- You want tap-to-pay on an iPhone or with a terminal.
Choose RepairDesk if:
- You want direct integrations with accounting software like QuickBooks or Xero.
- You want to order parts from suppliers inside the app today.
- You need loyalty programs, gift cards, or other retail extras today.
- You run a large multi-store or franchise operation.
Switching from RepairDesk
- Start your free trial. A card is required to start, and you will not be charged until the trial ends.
- Pick your brands and let Upswello load parts, pricing, and alerts.
- Import your customers.
- Invite your team.
- Enroll in Upswello Pay.
- Review your customer messages and create your first ticket.
Initial setup takes minutes. Full configuration typically takes one to two days.
FAQ
Is Upswello cheaper than RepairDesk?
Upswello's subscription is lower at comparable user counts. Shop Core is $69 a month for up to five users, while RepairDesk Essential is $99 a month ($79 billed annually). Card processing fees are separate on both platforms.
Does Upswello charge per-ticket fees?
No. Upswello plans do not charge per ticket.
Can I switch from RepairDesk to Upswello?
Yes. You can import your customers. Initial setup takes minutes, and full configuration typically takes one to two days.
Does Upswello have a parts catalog?
Yes. Upswello includes 20,000+ parts with pricing from global suppliers.
Does Upswello work with QuickBooks?
Not as a direct integration. Upswello includes built-in accounting tools and lets you export reports at month-end for your accountant.
Is there a mobile app?
Yes on iOS. Android is coming soon. As of September 30, 2026, RepairDesk does not offer a mobile app.
Does Upswello support multiple locations?
Yes.
How does the free trial work?
The trial lasts 7 days. A card is required to start, you will not be charged until the trial ends, and you can cancel anytime.
Competitor information reflects RepairDesk's public pages and apps as checked on September 30, 2026. Prices and features change. To report an inaccuracy, email support@upswello.com.